Privacy Policy

Last updated: 23 June 2025

At Mark Daniel Electrical, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and protect any personal data you provide to us.

1. Who We Are

Mark Daniel Electrical is a provider of electrical and renewable energy services based in the United Kingdom. When we say “we”, “us” or “our”, we are referring to Mark Daniel Electrical, who is the data controller of your personal data. Our company number is 13478792 .

2. What Information We Collect

We may collect and process the following types of personal information:

• Contact details: name, phone number, email address, and physical address

• Job-related information: details about the services you’ve requested, site access notes, and installation/project requirements

• Payment information: such as bank account details (for invoicing), or card details if applicable

• Communications: correspondence via phone, text, email or our website

• Website usage data: IP address, browser type, pages visited (if you use our website)

3. How We Use Your Information

We use your personal information to:

• Provide electrical services and issue estimates or invoices

• Respond to your enquiries and provide customer support

• Manage bookings and on-site work

• Comply with legal and regulatory obligations (e.g. accounting, safety certificates)

• Improve our services and communication

We do not sell your data or share it with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Contract – to fulfil our agreement to provide you with services

• Legal obligation – to comply with HMRC, safety regulations, and other legal requirements

• Legitimate interests – to manage and grow our business (e.g. customer communications)

• Consent – where required, such as for marketing (you may withdraw consent at any time)

5. How We Store and Protect Your Data

We take your data security seriously and implement appropriate technical and organisational measures to protect it.

• Access to your data is restricted to authorised personnel

• We use secure systems and password protection

• We retain data only as long as necessary for our business and legal requirements

• Once no longer needed, your data is securely deleted or destroyed

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request erasure of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

7. Third-Party Sharing

We may share your data with trusted third parties only when necessary, such as:

• Subcontractors working on your job (if required)

• Accountants or bookkeepers (for financial records)

• HMRC or regulators (where legally required)

• IT providers or service platforms we use to operate our business (e.g. cloud storage)

All third parties are required to keep your data secure and only use it for the specified purposes.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact:

Mark Daniel Electrical

Email: enquiries@markdanielelectrical.co.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend you review it periodically to stay informed. The latest version will always be available on request or via our website (if applicable).